FAQ
Q: Are you trading company or manufacturer?
A: We are professional manufacturer. And we trade our products with our clients directly.
Q: Can you do OEM and ODM?
A: Yes, OEM and ODM are both acceptable. The material, color, style can customize, the basic quantity we will advise after we discuss.
Q: Can we use our own logo?
A: Yes, we can print your private logo according to your request.
Q: Can you do our own packaging?
A: Yes, you just provide the package design and we will produce what you want. We also have the professional designer can help you do the packaging design.
Q: How many different types of products your company manufactures?
A: Now we have more than 1,000 products. We have a strong advantage of OEM, just give us the actual products or your idea that you want, we will manufacture for you.
Q: When can I get the price?
A: Usually we quote within 8 hours after we get your inquiry.
Q: What's your MOQ?
A: If we have the products in stock, it will be no MOQ. If we need to produce, we can discuss the MOQ according to customer's exact situation.
Q: What is your term of payment?
A: 30% down payment before producing and 70% balance payment before shipping.
Q: Which payment form you can accept?
A: T/T, Western Union, PayPal etc. We accept any convenient and swift payment term.
Q: What's your tem of the delivery?
A: Our ordinary delivery term is FOB Xiamen. We also accept EXW, CFR, CIF, DDP, DDU etc. We'll offer you the shipping charges and you can choose the one which is the most convenient and effective for you.
Q: Which shipping way can you provide?
A: We can provide shipping by sea, by air and by express.
Q: What's your after-sale service?
A: Our quality warranty period is one year. Any quality problem will be solved to customer satisfactions.